Army Enterprise Service Desk Worldwide

Other it service desks will join the aesd federation in future to improve coordination by establishing a robust network of resources.

Army enterprise service desk worldwide.

Fort lee cascom transitioned baseline it service and support to aesd w and use of the army s enterprise service desk system for all work order submissions on 1 january 17. This change is required in order to support the expanding customer base of the service desks. Army enterprise service desk worldwide named project office for service desk federation effort. The army enterprise service desk aesd acts as a cyber sensor strengthening the first line of cyber defense against potential threats to the dodin a.

As of 30 april 2013 the aesd s interactive voice message ivr will be changed. Army cyber command arcyber was organized in part to operate and aggressively defend the army segment of the department of defense information network dodin a. 645 7716 oconus dsn. Army fort hood home of the third armored corps.

Army enterprise service desk aesd phone message update. Army forces in europe and africa. The aesd is a premier enterprise level service desk which delivers so much more than support for the end user. Ref opord 93 161020 17 army enterprise service desk worldwide aesd w knowledge management support policy.

In hawaii supporting army. We would like to show you a description here but the site won t allow us. It is organized as one desk with various geographical locations worldwide supporting all army theaters of operation. Systems and tools are not enough in today s cybersecurity arena.

The aesd has a location in europe which supports u s.